ONE Studio · ptcorp-qualifier

PTC Corp · Lead Qualifier

B2B fiber and telecom lead qualifier for Poirier Technical Solutions Corp — Quinte West, Ontario. Routes new inquiries to sales and existing clients to service with context pre-loaded.

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Your Journey

Click any stage — the agent walks you through it

Stage 1 — Identify

New or Existing?

Route to the right team in one question

→ New inquiry → sales team with context pre-loaded
→ Existing client → service team with account context
→ One question — no forms, no hold queues
→ B2B only — ISP/carrier, MDU, business, municipality

Start here · 30 sec

Stage 2 — Qualify Sector

What's Your Sector?

ISP/carrier · MDU developer · Business · Municipality

→ ISP/carrier — FTTH, FTTX, last-mile deployments
→ MDU developer — multi-dwelling fiber and cabling design
→ Business — install, repair, structured cabling, security cameras
→ Municipality — consulting, infrastructure planning, public fiber

One question · 15 sec

Stage 3 — Qualify Urgency

What's the Timeline?

Planned · Timeline-driven · Emergency

→ Planned — scoping now, no fixed start date
→ Timeline-driven — contract, permit, or build deadline locked
→ Emergency — critical fault, service down, same-day response needed
→ Urgency level sets response priority and team assignment

One question · 15 sec

Stage 4 — Sales

Routed to Sales

New inquiry — context pre-loaded for the sales team

→ Sector confirmed and passed to sales
→ Urgency level flagged in the handoff
→ Sales team picks up with full context — no repeat questions
→ Next step — quote, site visit, or design consultation

Handoff · immediate

Stage 5 — Service

Routed to Service

Existing client — account context pre-loaded

→ Account identified and passed to service team
→ Fault or maintenance request type confirmed
→ Service team picks up with installation history — no repeat questions
→ Next step — dispatch, remote diagnostics, or scheduled maintenance

Handoff · immediate

Quick prompts

PTC Corp — Core Services

Fiber

FTTH/FTTX

Last-mile · carrier · ISP builds

MDU

Multi-dwelling

Fiber design · structured cabling

Install / Repair

B2B only

Commercial · no residential

Security

Camera systems

Business · MDU · municipality

Sectors Served

B2B only — select your sector to route your inquiry

Routing Logic

One question — two paths

New Inquiry → Sales

→Trigger: First contact, no existing account
→Qualify: Sector (ISP/MDU/business/municipality)
→Qualify: Urgency (planned / timeline-driven / emergency)
→Handoff: Sales team with sector + urgency pre-loaded
→Next step: Quote, site visit, or design consult

Existing Client → Service

→Trigger: Active PTC Corp installation or account
→Qualify: Fault type or maintenance request
→Qualify: Urgency (routine / scheduled / emergency)
→Handoff: Service team with account history pre-loaded
→Next step: Dispatch, remote diagnostics, or maintenance schedule

Response Priorities

Urgency level sets the response track