1 Stage 1 — Qualify New or Existing? Route to the right team in one question → New inquiry → sales team with context pre-loaded → Existing client → service team with account context → Sector and urgency captured before handoff → B2B only — no residential Start here · 30 sec Start this step →
2 Stage 2 — New Project Scope Your Project FTTH · MDU · cabling · security → Service type — fiber, MDU, cabling, security, or consulting → Site details — location, scale, and access → Timeline — planned, deadline-driven, or urgent → Contact details for the quote or site visit 5 min Start this step →
3 Stage 3 — Existing Client Service & Support Repair · maintenance · emergency dispatch → Fault or maintenance type confirmed → Urgency level set — routine, scheduled, or emergency → Service team picks up with installation history → Emergency calls dispatched same day Immediate Start this step →
4 Stage 4 — Services Services & Pricing Full catalog — FTTH to security systems → FTTH/FTTX — last-mile fiber for ISP and carrier builds → MDU — multi-dwelling fiber design and structured cabling → Structured cabling — commercial and industrial → Security camera systems — business and MDU installs 2 min Start this step →
Key CapabilitiesWhat Poirier Technical brings to every projectAsk →Single-contractor deliveryDesign → installPoirier Technical handles design, civil works, installation, testing, and commissioning in-house. One contract, one point of accountability — no subcontractor gaps.Design to commissionFiber optic expertiseFTTH · FTTX · spliceCertified fiber optic technicians — fusion splicing, OTDR testing, and fiber management. Single-mode and multi-mode across all project types.Certified techniciansNational project capabilityQuinte West → nationalBased in Quinte West, Ontario, with a national project track record. Mobilization for large-scale ISP and carrier builds beyond the local service area.National coverageEmergency response24/7 dispatch24/7 emergency response for critical faults on active installations. Same-day dispatch for P1 issues — service-down or safety-critical situations.Same-day P1B2B specialistNo residentialExclusively B2B — ISP/carrier, MDU developers, commercial businesses, and municipalities. Depth over breadth: every technician and every process is built for B2B infrastructure scale.ISP · MDU · commercial