Intelligent chat interface powered by Claude with context awareness and multi-turn conversations.
Every creator deserves an AI assistant.
Intelligent support that understands your business and helps customers serve themselves
The AI Chat Assistant is an intelligent conversational interface that helps customers, creators, and support teams interact naturally with the platform. It combines Claude’s language capabilities with knowledge retrieval for context-aware responses.
The assistant integrates with Convex backend and uses Claude API for intelligent responses. Real-time updates via WebSocket connections.
How this feature maps to the 6-dimension ontology
Chat assistants scoped to organization groups for privacy
Chat sessions and messages are things, assistants are AI clones
User to assistant, conversation threads
message_sent, response_received, conversation_ended
Conversation history indexed for context retrieval
Context-aware responses across conversation history
Search product/documentation knowledge base for context
Real-time typing indicators for better UX
Persistent chat history with search
Download conversations as PDF or markdown
AI handles common support questions with escalation to humans
AI answers questions about documentation and products
Help creators draft product descriptions and marketing copy
complex
72h
45%
0/100
0/100